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  • Crisis 416.746.3701 / TTY 416.746.3716


Admin Line: 416-743-1733
(if you are in crisis, please call the Crisis number at the top of this page)

Khadija Kathy Ali – Engagement & Volunteer Coordinator x 2033

Contact Information:

Mailing Address:
P.O. Box 141, Stn. B
Etobicoke, ON  M9W 5K9

Please note that we do not publicize the location of our shelter to protect the privacy and ensure the safety and security of our clients.

Crisis Line: 416-746-3701 press 0

TTY Line: 416-746-3716

Admin Line: 416-743-1733

Charitable Number: 10167 8969 RR0001

Let Us Know

At Ernestine’s we value the experiences and opinions of our stakeholders. Please let us know what we are doing well as well as where we can improve.

You can email your feedback to

Clients and community members have access to a formal complaint process if they are not satisfied with Ernestine’s services. Please fill out the formal complaint form and forward it to

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