We Can Help

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Get Help Now

If you are in an abusive situation:

Remember: It is not your fault! You CAN get help.

Call 911 in an emergency, or call our contact numbers below.

Tell someone you trust about the abuse.


Contact Us:
Which option works best for you?

  1. Ernestine’s Crisis Line416-746-3701 ext 0 or TTY 416-746-3716: Call 7 days-a-week, 24 hours a day, and to speak with a trained counsellor who will listen to you and provide important information on how to be safe, as well as resources to meet your immediate needs
  2. Ernestine’s Shelter Program: for Women, Trans, Two-Spirit, Non-Binary, and gender-diverse individuals who are single or those with children who are currently experiencing abuse and need immediate shelter. The program helps Women, Trans, Two-Spirit, Non-Binary, and gender-diverse individuals, children, and youth heal from violence through counselling, child and youth programs, housing support, legal support, and more.
  3. Ernestine’s Transitional Housing & Outreach Support (TH&OS) Program: provides support to Women, Trans, Two-Spirit, Non-Binary, and gender-diverse individuals and children who are currently experiencing or who have experienced violence and are presently living in the community. Additionally, the program provides counselling, advocacy, food bank, legal, housing and resource supports. The primary goal of the program is to provide support to women and children to find and secure affordable housing.
  4. Other Inquiries: please email contact@ernestines.ca, we will do our best to respond to email within 24 hours on weekdays and 48 hours on weekends. If you are able,  please call our crisis line 416-746-3701 ext 0 or the Assaulted Women’s Helpline toll free at 1-866-863-0511.

If you suspect that a loved one is being abused… What can you do to help?

Recognize the warning signs: do some research on the internet or contact the Assaulted Women’s Helpline to learn about the various signs of abuse.

Be open, present, and listen to your loved one.

Ask how you can help and respect her choices, whatever they may be; Let her tell you when she is ready to leave.

Stay in contact and do NOT confront the abuser.

Call a crisis line for support and suggestions.


About Ernestine’s Programs

Ernestine’s Programs provide supportive counselling, safety planning, and goal setting for all clients. Our objective is to provide options and tools so you and your children feel supported and empowered and gain an increased understanding of your RIGHTS.

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